Trustpilot Invitation Service UK — Reviews From Your Real Customers

A Trustpilot invitation service runs the review-request side of your business for you. We send branded, compliant invitations to your own real, paying customers through WhatsApp, email and SMS, so the people who already bought from you get a simple prompt to share honest feedback. With over 90% of UK consumers reading reviews before buying, a steady invitation flow is the difference between a thin profile and a trusted one.

No. We never write, sell, supply, source or pay reviewers. We only send invitations to the customers you have genuinely served. Every review is written by that customer, in their own words, with their own rating — good or bad.

Invitations are typically live within 48–72 hours of your list handover. Most UK clients see a clear lift in review volume and average rating within 2–4 weeks as customers respond, and growth continues month over month while campaigns keep running.

We work with UK businesses of every size — from independent shops, restaurants and tradespeople to multi-location brands, agencies and e-commerce stores. Campaign sizes scale with you, whether you need a handful of invitations a month or several thousand.

Gentle, branded outreach through WhatsApp, email and SMS using your own customer contacts. Every message identifies you clearly, includes an opt-out, and links straight to your Trustpilot profile. No gating, no filtering of unhappy customers, no incentives.

Yes. Monitoring is included with most plans — we alert you to new negative reviews and help you draft professional, on-brand responses. We never remove genuine feedback; a healthy flow of honest reviews simply puts the occasional bad one in context.

All outreach uses your own first-party customer data with a legitimate basis under UK GDPR. Every message includes a clear sender identity, purpose and opt-out, and we never share or resell your customer list.

Plans start from a low per-review rate with volume discounts as you scale. Pricing is transparent and outcome-based: you pay for verified reviews your own customers publish, and if a campaign underdelivers on invitations we re-run it free within the guarantee window.

You cannot safely buy reviews — buying fake or written-to-order reviews breaches Trustpilot's guidelines and the UK DMCC Act 2024. What you can buy safely is the invitation campaign: professional outreach that asks your real customers to review you. That is the only thing we sell.

Ask every genuine customer, at the right moment, on the channel they actually check. We handle that end to end: timing, copy, branding, follow-ups and reporting. Most businesses that ask on their own convert 3–7% of customers; a properly run invitation programme reaches 22–35%.

Trust Reputation is a UK-based invitation and reputation service. We run compliant campaigns to your existing customer base from £12 per verified review, with transparent pricing and full GDPR-compliant outreach.

Paying for fake or fabricated reviews is illegal under the UK DMCC Act 2024 and against Trustpilot's guidelines. Paying a service to invite your real customers to leave honest reviews is legal and standard practice. Everything we do falls in the second category — we pay for your customers' attention, never for their opinion.