Privacy Policy

Last updated: June 18, 2026

1. Who we are

Trust Reputation (“we”, “us”, “our”) operates the website https://trustglow-web.lovable.app and provides online reputation management and review generation services. You can contact us at support@trustreputation.com.

2. Information we collect

We collect:

Information you submit through our contact form (name, phone number, website URL, message)
Information you share when messaging us on WhatsApp or Telegram
Customer-list data you securely share with us to run review-request campaigns
Technical data (IP address, browser type, device) collected automatically by our hosting and analytics providers
Cookies set by this site and by our service providers (see Section 7)

3. How we use your information

To respond to your inquiries and provide our services
To run review-request campaigns on your behalf, using contact lists you provide
To send service updates, invoices and important account notices
To improve our website, dashboard and customer experience
To comply with legal obligations and enforce our Terms of Service

4. Legal basis

We process personal data on the basis of (a) your consent when you submit a form or contact us, (b) the performance of a contract when delivering paid services, and (c) our legitimate interests in operating and improving the service.

5. Sharing & subprocessors

We never sell your personal data. We share information only with vetted service providers required to run the service — including cloud hosting, email/SMS/WhatsApp messaging providers, analytics, and payment processors. Each subprocessor is bound by appropriate data-processing terms.

6. Data retention

We retain personal data only for as long as needed to provide the service and to meet legal, accounting or reporting obligations. You may request deletion at any time by emailing support@trustreputation.com.

7. Cookies

We use a small number of cookies for essential site functionality and aggregate analytics. You can control cookies in your browser settings. Disabling cookies may affect site functionality.

8. Your rights

You have the right to access, correct, export, or delete your personal data, to object to certain processing, and to withdraw consent at any time. Contact us at support@trustreputation.com to exercise these rights.

9. Security

We apply industry-standard administrative, technical and physical safeguards including encryption in transit, access controls and least-privilege practices. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 16.

11. International transfers

Your information may be processed outside your country of residence. Where required, we put appropriate safeguards in place for cross-border transfers.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated “Last updated” date.

13. Contact

Email: support@trustreputation.com
WhatsApp: +91 72649 00001