Last updated: June 18, 2026
All Trust Reputation plans are billed monthly and can be cancelled at any time from your account or by contacting support@trustreputation.live. Cancellation takes effect at the end of your current billing cycle; you will not be charged for the following month.
If you are not satisfied with our service, you may request a full refund within 7 days of your initial purchase by writing to support@trustreputation.live with your order details. Refunds are processed to the original payment method within 7–10 business days.
After the 7-day window, fees are non-refundable. Any invitation campaigns already sent to your customers are considered fulfilled. If a campaign underdelivers against the agreed number of invitations sent, we will re-run it free of charge rather than issue a refund. You may still cancel your subscription at any time to stop future billing.
Refunds will not be issued where (a) the account has violated our Terms of Service, (b) a chargeback or payment dispute has already been raised, or (c) the service has been used to attempt review manipulation, incentivised or gated reviews, or any activity that violates a third-party review platform's guidelines or the UK DMCC Act 2024. We invite real customers only — no fake accounts, no bots, no gating, no incentives.
For any refund or billing question, contact us at support@trustreputation.live or via WhatsApp at +91 72649 00001.